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Terms & Conditions

Effective Date: 9/1/2025
Business Name: Neuro Wellness Westchester LLC
Location: White Plains, NY
Website: www.NeuroWelnessWestchester.com

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1. Introduction

Welcome to Neuro Wellness Westchester. These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By visiting our website or booking a session, you agree to be bound by these Terms and to comply with all applicable laws and regulations.

If you do not agree with any part of these Terms, please do not use our website or services.

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2. Services Provided

Neuro Wellness Westchester offers neurofeedback and related wellness services designed to support mental well-being and cognitive performance. All services are intended to be complementary and educational in nature and are not a substitute for medical diagnosis or treatment.

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3. Eligibility

You must be at least 18 years old to use our services. By using our website or scheduling an appointment, you confirm that you meet this requirement. Minors may only be treated with the informed consent of a parent or legal guardian.

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4. Booking and Payment

  • All appointments must be booked in advance through our website using the Wix Booking system.

  • Payment is accepted via Wix Payments (credit cards, Apple Pay, Google Pay) or PayPal.

  • Full payment is typically required at the time of booking unless otherwise agreed.

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5. Cancellation and Refund Policy

We understand that schedules can change. Please review our cancellation policy:

  • Cancellations must be made at least 24 hours in advance to avoid a late cancellation fee.

  • No-shows or cancellations made with less than 24 hours’ notice may be subject to a full session fee.

  • Refunds, if applicable, will be processed within 5–10 business days to the original method of payment.

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6. Health Disclaimer

All services provided by Neuro Wellness Westchester are non-diagnostic and non-clinical. Neurofeedback is not a treatment for any specific medical or psychological condition.

By using our services, you acknowledge and agree that:

  • You are responsible for consulting with a licensed medical professional regarding any health concerns.

  • Our services are intended for wellness and self-regulation support only.

  • We do not offer medical advice or guarantee any specific results.

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7. Privacy and Confidentiality

We are committed to protecting your personal information. Please refer to our Privacy Policy for details about how we collect, use, and safeguard your data.

All client records and session information are kept confidential in accordance with applicable privacy regulations.

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8. Website Use

By using our website, you agree to the following:

  • You will not use the site for any unlawful or prohibited purpose.

  • You will not attempt to gain unauthorized access to our systems or networks.

  • You agree not to copy, reproduce, or distribute content from the website without our express permission.

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9. Intellectual Property

All content on this website—including logos, images, graphics, text, and materials—is the property of Neuro Wellness Westchester and may not be reproduced or used without our prior written consent.

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10. Third-Party Links

Our website may include links to third-party websites or services (e.g., PayPal, Wix Booking). We are not responsible for the content or privacy practices of these external sites and encourage you to review their terms and policies.

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11. Limitation of Liability

To the maximum extent permitted by law, Neuro Wellness Westchester and its affiliates, staff, or contractors shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Use or inability to use our website or services

  • Any errors or omissions in content

  • Any unauthorized access to or use of our systems or data

You agree to use our services at your own discretion and risk.

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12. Indemnification

You agree to indemnify and hold harmless Neuro Wellness Westchester and its team from and against any claims, liabilities, damages, losses, or expenses arising out of your use of the website or services, or your violation of these Terms.

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13. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services after such changes constitutes your acceptance of the revised Terms.

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14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

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15. Contact Information

If you have any questions or concerns about these Terms, please contact us:

📍 Neuro Wellness Westchester
📧 info@neurowellnesswestchester.com
📞 914-290-5558
📍 Westchester, NY

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Thank you for choosing Neuro Wellness Westchester. We are honored to support your wellness journey.

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